Wednesday, October 24, 2012

A-1 Concrete Leveling Buffalo Takes a Bow.........


As you may have heard A-1 Concrete Leveling Western New York Division is “Helping to Raise Buffalo to Higher Ground” by raising concrete that has settled over the years back to original position.  There is no better salesperson than a satisfied customer and, therefore, reference the post below from a project A-1 Concrete Leveling Buffalo completed this month in East Amherst, New York.  

Included is the standard “Before and After” photos so you can judge for yourself whether the kind words from the email are merited.  The patio slab and steps leading into the house had settled 4”-5” over the patio’s 25 year life and had a 13” step into the house.  

After concrete leveling the steps were a standard 7” step into the house. Which means that we "turned a leap into a step"...........  That's called "the look-back"



The series of emails below is why there is no better salesperson than a satisfied customer... and "Before and After" pictures don't hurt either.

A-1 Concrete Leveling would like to extend a big thanks to Jim for being a great customer and a pretty great guy generally.


Customer
From: JAMES DEWALD
Sent: Friday, October 19, 2012 1:54 PM
To: <peter_easton@a1concreteraising.com>
Subject: Re: A-1 Concrete Leveling Estimate for Rear Patio/Steps

Pete,
Your crew just left and I just had to drop you a quick line. The job is PERFECT !  It looks as good as new and I couldn't be happier. If you or your crew ever need any kind of reference, by all means give them my number. Perfect job and a really nice clean up ! Thanks
Jim DeWald

Sent from my iPad
Me
On Oct 15, 2012, at 2:33 PM, "Peter Easton" <peter_easton@a1concreteraising.com> wrote:
Jim & Susan,

Hello. I hope you had a good weekend!  I’m glad to hear that you decided to schedule your project; I’m sure you’ll be pleased with the results.  We have an opening this Friday (10/19) between 9am-10am if that works for your schedule. You can sign a copy of the estimate form and either mail a copy to P.O. Box 806, Tonawanda, NY  14151 or leave a copy for the crew when they arrive; whatever is easiest for you.

If you can let me know if Friday works for you or if not another date that may work on your end.  Thanks again for taking the time and energy to contact A-1 Concrete Leveling.

Take care,
Peter Easton
President/Owner
A-1 Concrete Leveling & Foundation Repair
Western New York Division

Customer
From: JAMES DEWALD
Sent: Saturday, October 13, 2012 1:25 PM
To: <peter_easton@a1concreteraising.com>
Subject: Re: A-1 Concrete Leveling Estimate for Rear Patio/Steps

Peter, 
Thank you for the quick response and a fair price. We would like you to do the project at your earliest convenience. Please schedule it and let me know how I can arrange signing the contract. We'll pay you with a check. Thanks again.
Jim and Susan DeWald.

Sent from my iPad

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